Privacy Statement

At Feedback Films, we are committed to protecting your privacy and handling your personal data responsibly.

1. Who we are

Feedback Films is a trading name of Feedback Group Ltd, registered in England and Wales (Company No. 11187393). Our registered office is at 17 Alwen Cottages, Badgers Hole, Croydon, England, CR0 5H.

2. What personal data we collect

We may collect and process the following data:

• Contact details (name, email, phone) if you submit a form or contact us directly
• Usage data from website analytics tools (e.g., IP address, browser, location)
• Any other information you voluntarily provide

3. How we use your data

We use your data to:

• Respond to enquiries and messages
• Improve our website and user experience
• Share updates (only with your consent)

4. Legal basis for processing

We process your personal data under:

• Consent (e.g., when you opt into updates)
• Legitimate interest (e.g., responding to messages)

5. Data sharing

We do not sell your data. We may share it with trusted service providers (e.g., web hosting or analytics tools) who are GDPR-compliant.

6. Your rights

You have the right to:

• Access the data we hold about you
• Request correction or deletion
• Withdraw consent at any time
• Lodge a complaint with the ICO

7. Contact us

For any questions or data requests, please email: hello@feedbackfilms.com

Cookie Policy

Last updated: 9 June 2025

This website uses cookies to enhance your experience. Cookies are small files stored on your device to help websites function and analyse usage.

1. Types of cookies we use

• Essential cookies – Necessary for the site to work (e.g., navigation, forms)
• Analytics cookies – Help us understand how users interact (e.g., Google Analytics)
• Functional cookies – Remember preferences or settings

2. Cookie consent

You will be asked to accept or reject non-essential cookies when you first visit our site. You can change your preferences at any time via the cookie banner or browser settings.

3. Third-party cookies

We may use services like:
• Google Analytics
• Vimeo or YouTube (for embedded videos)

4. Managing cookies

You can disable cookies via your browser settings or opt out via our cookie banner.